Warranty Information

The onTrak device is warranted eighteen months from date of purchase. In the event of failure due to faulty materials or workmanship it will be replaced or repaired free of charge. Please contact Agricision Ltd for return instructions.

This warranty does not extend to accidental damage or faults caused by fair wear and tear or by water ingress due to misuse.

The battery, in common with all rechargeable batteries, has a finite life, and will not be replaced under warranty if it has reached the end of its normal life. However, provided that it has not been misused, the battery is covered by the warranty if it has failed to deliver the expected life due to faulty manufacture.

The warranty for Apple Products purchased as part of a Bundle Package is administered and provided by Apple directly. Please check https://support.apple.com/en-gb for Apple Support.

 

Currently operating well during COVID-19

Our team are fully operational working remotely and shipments to USA & UK remain largely unaffected so far. If you have any concerns please call us or use live chat.

 

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